Mercure Chiang Mai – A Favorite for Families in Chiang Mai
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Key details
About the Hotel
183 Changphuak Rd,, Sri Phum, Muang, Chiang Mai, 50200,
-
Close to the old town
Great
8.0
8.3
/10
4.1
/5
Loved by Mercure Chiang Mai guests
Friendly staff
Good breakfast
Beautiful room
"The hotel also provided free shuttle service to weekend market/night market."
Milo
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"The biggest bed I've slept in."
Scenic33689888815
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"Located just north old city, the hotel provides free shuttles to all the markets in the area as well as a reasonably priced shuttle to the airport."
Michael
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4-star hotel with panoramic pool views of Doi Suthep Temple
Amenities & Recreation
Mercure Chiang Mai offers a large outdoor swimming pool with panoramic views of Chiang Mai Mountain and Doi Suthep Temple. The hotel's outdoor beer terrace creates a relaxed social atmosphere for evening drinks. A free shuttle service runs to the Night Bazaar and other markets, and the fitness center is available for daily workouts.
Rooms & Comfort
Non-smoking rooms come with LED TVs, tea/coffee makers, and refrigerators for convenience. The spacious rooms include en suite bathrooms with hairdryers, and guests can request connecting rooms for families. Daily housekeeping and room service ensure a comfortable stay.
Location & Accessibility
The hotel is a 10-minute drive from Chiang Mai International Airport and a 25-minute drive from Chiang Mai Train Station. It sits within walking distance of the Sunday Market Walking Street and Nimmanhaemin Road, with the Maya shopping complex nearby. A supermarket (Tops) and bank services are located just next door.
Dining & Culinary
The on-site Citrus restaurant serves a daily breakfast buffet with both continental and Asian dishes, complemented by a kid-friendly buffet. Guests can order from an à la carte menu featuring international cuisine and local specialties prepared by culinary professionals. The restaurant also offers wine and champagne, and breakfast can be delivered to the room.
Family-Friendly Features
Child-friendly amenities are available, including baby cots and babysitting services upon request. The outdoor pool has a fence around it and offers sun loungers and pool towels, making it safe for children. Kids' meals are offered in the restaurant, and the shuttle service helps families reach local attractions easily.
Highlights
Location: 10 minutes from airport, steps from Sunday Market
Pool: Panoramic outdoor pool with mountain and temple views
Dining: Citrus restaurant with buffet breakfast and local cuisines
Shuttle: Free service to Night Bazaar and markets
Family: Babysitting, kid-friendly buffet, and fenced pool
“What stands out is its blend of local charm with modern essentials; the location places you near vibrant markets and serene natural spots, plus, returning to the hotel after exploring Chiang Mai includes the panoramic swimming pool offering stunning views. I particularly like the on-site restaurant which gives a taste of both international and local dishes, and the convenience of a shuttle to the Night Bazaar. A solid choice for experiencing Chiang Mai, whether for business or leisure.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Junior King Suite
2 persons
64 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Superior Twin Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Shower
room details
Superior King Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.9/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Golf course
Guest Parking
Private parking is possible on site for free.
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Massage
Open-air bath
Public Bath
Pool with view
Room features
Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Mercure Chiang Mai, dining is not just a meal; it's a culinary delight where international flavors take center stage. From a sumptuous buffet breakfast to poolside refreshments, each venue invites guests to indulge in authentic tastes and a relaxed atmosphere, perfect for any occasion.
Citrus Restaurant
International
Ambiance
An inviting space that harmonizes comfort and elegance, Citrus Restaurant welcomes diners with its bright and airy setting, creating a refreshing atmosphere for every meal.
Key Offerings
Start the day with a complimentary buffet breakfast, featuring a wide selection of international dishes. Lunch and dinner offer exquisite options on select days, accompanied by a curated selection of local beverages.
Reservation
Not needed
Breakfast, Lunch, and Dinner available; hours vary.
Poolside Bar
Casual refreshments
Ambiance
A relaxed outdoor setting by the shimmering pool, perfect for unwinding under the sun or enjoying the cool evening breeze.
Key Offerings
Enjoy refreshing cocktails, light bites, and a casual atmosphere ideal for lounging and socializing throughout the day.
Reservation
Not needed
Not specified; typically open during pool hours.
Lobby Bar
Cocktail lounge
Ambiance
A sophisticated and stylish setting, the Lobby Bar provides a comfortable space to kick back, socialize, or enjoy a quiet drink.
Key Offerings
Sip on expertly crafted cocktails and savor light snacks in a cozy environment, perfect for pre-dinner drinks or winding down after a long day.
Reservation
Not needed
Not specified; typically open during lobby hours.
Mercure Chiang Mai Location
183 Changphuak Rd,, Sri Phum, Muang, Chiang Mai, 50200,
Explore Chiang Mai
Explore Chiang Mai
Top Attractions
Activities
Dining
Entertainment
Chedi Luang Temple
20 minutes' walk
Historic temple housing a massive stupa, known for its breathtaking architecture and serene atmosphere.
Three Kings Monument
19 minutes' walk
Iconic monument commemorating Chiang Mai's founding kings, surrounded by lush gardens and rich culture.
Wat Phra Singh
19 minutes' walk
Home to the revered Phra Singh Buddha, this temple features stunning Lanna architecture and intricate murals.
Elephant Rescue Park
10 minutes' drive
Ethical sanctuary for rescued elephants, offering guided tours to educate visitors on conservation efforts.
Huai Kaeo Arboretum
15 minutes' walk
Beautiful park ideal for leisurely walks and picnics, showcasing diverse flora and tranquil scenery.
Biking Tours
10 minutes' drive
Guided biking tours through nearby scenic areas; rentals are available for self-guided adventures.
Thai Massage and Spa
5 minutes' drive
Relaxing spa services including traditional Thai massage, perfect for unwinding after a day of activities.
Ajiyoshi Yatai Ramen
3 minutes' walk
Cozy spot offering authentic ramen and Japanese street food, beloved for its flavorful broths and friendly vibe.
North Gate Food Stalls
9 minutes' walk
Iconic street food market offering a variety of local favorites, perfect for casual dining and outdoor eats.
Imm Aim Vegetarian and Bike Cafe
11 minutes' walk
Charming cafe featuring wholesome vegetarian dishes and bike rentals, inviting for both meals and activities.
Art in Paradise Chiang Mai
10 minutes' drive
3D art museum perfect for family fun, featuring interactive exhibits that invite creative photos and play.
Jazz Bar at North Gate
9 minutes' walk
Lively venue known for live jazz performances and a vibrant atmosphere, offering drinks and a taste of local music.
Tips on navigating the city
City Centre
Chiang Mai 17 min · 4600 ft
Airports
Chiang Mai (CNX) 13 min · 5.2 mi
Lampang (LPT) 159 min · 65.5 mi
Train
Chiang Mai Railway Station 6 min · 2.4 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs THB 294.25 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2006
Number of floors:
5
Number of rooms:
159
Former name
Novotel Chiang Mai
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 189 verified reviews
8.0 /10
Great
81 %
Recommend
Breakfast
7.5/10
Cleanliness
8.4/10
Comfort
8.6/10
Facilities
7.9/10
Free Wi-Fi
8.0/10
Location
8.1/10
Paid Wi-Fi
6.6/10
Staff
9.0/10
Value for money
8.2/10
Pros
Breakfast spread
Friendly staff
Convenient location
Cons
Outdated rooms
Bland food
Guest reviews
based on 1230 reviews
3.5/5
based on 247 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Mercure Chiang Mai
What are the check-in and check-out times at Mercure Chiang Mai?
Check-in is at 14:00 and check-out is by 12:00.
How far is Mercure Chiang Mai from Chiang Mai International Airport?
The hotel is approximately 6 km from Chiang Mai International Airport, which is about a 10-minute drive.
What dining options are available at Mercure Chiang Mai?
The on-site Citrus Restaurant serves international cuisine, alongside a poolside bar and a bar in the lobby.
Is Wi-Fi available at Mercure Chiang Mai?
Complimentary Wi-Fi is available throughout the hotel.
What room amenities does Mercure Chiang Mai offer?
Rooms feature air conditioning, a flat-screen LED TV, a refrigerator, and tea/coffee making facilities.
Does Mercure Chiang Mai provide a shuttle service?
The hotel offers a paid shuttle service to the Night Bazaar.
What recreational facilities does Mercure Chiang Mai have?
Guests can enjoy a large outdoor swimming pool with panoramic views, a fitness center, and a golf course.
Which attractions are near Mercure Chiang Mai?
The hotel is within a short distance of the Sunday Market Walking Street (2 km) and Nimmanhaemin Road (1 km).
What amenities are available for children at Mercure Chiang Mai?
The hotel provides child-friendly amenities including a children's buffet and babysitting services.
How far is Mercure Chiang Mai from the city center?
The hotel is located approximately 3 km from the city center, easily accessible by taxi.
What business facilities does Mercure Chiang Mai offer?
The hotel has six meeting rooms equipped with advanced audiovisual technology for events and conferences.